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What Our Customers' Say

Dear Mr. Tony, Hello Vietnam! This is the harvest time of orchards in the Mekong Delta. Visiting the region at this time, tourists will be enchanted by these ...

Robert Mariotti25 Dec. ~ 13 Jan 2012

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Faqs on VietnamProTravel

We have listed most frequently asked questions regarding visa on arrival, however, if you have any further questions, feel free to contact us !. Surely you will get your right answers shortly.


  • 1. What is the climate like in Viet Nam?
  • 2. What is the best time to visit Central of Viet Nam?
  • 3. What is the best time to visit the South of Viet Nam?
  • 4. What is the best time to visit the North of Viet Nam?
  • 5.There are many storms and floods in Philippines. How is the weather in Viet Nam during rainy season? Is it dangerous?


  • 6. Can I use credit cards or cheques to get cash or to pay for something in Viet Nam?
  • 7. How much money will I need each day for food and other expenses?
  • 8. Do I need to tip in Viet Nam?
  • 9. Do they have fixed price/do I have to bargain in Viet Nam?


  • 10. What are the most special Vietnamese dishes?
  • 11. What are the different tastes of Vietnamese cuisine?
  • 12. How is about the food safety? Is all food clean?
  • 13. Is Viet Nam a safe country?


  • 14. What’s the situation about the tropical diseases problem in Viet Nam?
  • 15. Should I take medical precautions against tropical diseases?
  • 16. Can I rely on Vietnamese medicines/Are western medicines stored up?
  • 17. Is drinking water hygienic at all places?
  • 18. Is Viet Nam a good place to take children to?
  • 19. What are the risks of being robbed?


  • 20. What is the flight time to Viet Nam?
  • 21. What is the time difference with Viet Nam?
  • 22. What means of transportation do you use and how is their quality?
  • 23. How is the quality of trains and do you have high speed trains like in China?
  • 24. What are international and domestic airports in Viet Nam?
  • 25. Is it safe to catch a taxi or cyclo at night?
  • 26. Are taxis reliable? Do they have a taximeter or do you have to bargain the price?
  • 27. Do taxi drivers understand English in general especially at the airport?
  • 28. What are safe and convenient taxi names for transport from/to Noi Bai and Tan Son Nhat airports?


  • 29. How Long Travel Vietnam? How long do I need to travel Vietnam?
  • 30. What does a “Vietnam Package Tour” mean?
  • 31. Does Vietnam Pro Travel offer group tours or just private tours? So group size will be normally small?
  • 32. Are meals inclusive in our tour programs? What does “(B,L,D)” mean?
  • 33. What do you mean by a ‘Private Tour’?
  • 34. What are differences on tour prices between Standard, Superior, Deluxe?
  • 35. How do I reserve my tours with you?
  • 36. What is the latest time that I can make my reservation ?
  • 37. How far ahead can I book?
  • 38. What happens to my tour booking if my flight is delayed ?
  • 39. What is your cancellation policy for hotels/tours reservations ?
  • 40. Do children receive discounted rates ?


  • 41. What if the preferred hotel is not available?
  • 42. What is a CONFIRMATION VOUCHER ?
  • 43. How long does it take to get a confirmation ?
  • 44. Do children under 12 years old can stay in the same room with their parents?
  • 45. What are the different room categories ?
  • 46. What are the check in and check out times ?
  • 47. Can I book/ pay directly to the hotel?
  • 48. I Am a Foreigner/Vietnamese Man, Can I Share a Room with a Vietnamese Lady/Ladies?


  • 49. How are the roads and their conditions?
  • 50. How are Vietnamese people driving?
  • 51. Can police help me if I ask them for information?



  • How can I buy and pay for my train ticket?
  • How do I get my train tickets when I completed payment for my ticket?
  • What are the baggage regulations for train in Vietnam?
  • How do I buy tickets for my Children?
  • I purchased your train tickets, but I No show. What are the refund regulations for train in Vietnam?
  • How to book a train ticket with Vietnamprotravel.com?
  • Is it possible to purchase a ticket that allows for multiple stops?
  • How do I provide my address?
  • When I pay the train tickets successfully but you confirm that my order is unavailable. So, How long can I be refunded of money?


  • How to book a Car or Bus ticket with Vietnamprotravel.com?


  • 52. What are the World Heritages sites in Viet Nam?
  • 53. What major sights in and around Hanoi do you recommend ?
  • 54. What major sights in and around Ho Chi Minh City do you recommend ?
  • 55. What major sights in and around Hue do you recommend?
  • 56. What major sights in and around Da Nang do you recommend ?


  • 57. Which souvenirs are best to buy? Do I need to bargain?
  • 58. What are the opening and closing time of shopping centers?
  • 59. How can I know if a souvenir is authentic or just copied?


  • 60. Tell me some common general characteristics of Vietnamese people?
  • 61. How many ethnic minorities are there in Vietnam?
  • 62. What is population of Vietnam?
  • 63. Can average Vietnamese people speak English well?
  • 64. What is the Vietnamese national costume?
  • 65. What are Vietnamese traditional music?


  • 66. Do and Don’t when traveling Viet Nam?
  • 67. What is electric power voltage and frequency in Viet Nam? What plugs do they use?
  • 68. Is there Internet access in all places around the country?
  • 69. Can I make internationals calls everywhere in Vietnam? How much does it cost?
  • 70. What are visa requirements and entry formalities in Viet Nam?
  • 71. What are useful phone numbers?
  • 72. What are public holidays in Viet Nam?
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